Frequently Asked Questions
We believe you spend more time in your truck than you do at home. You choose to do that to provide for those you love at home. We choose to provide the highest level of service by creating custom solutions to keep you safe and on the road, so you can provide for those you love back home. This is why we do what we do, Consolidated Truck Parts & Service, we are part of your family.
Most of the time, we can fix your truck the same day for minor repairs if you have it to us before noon. Give us a call though, no matter what time, as our schedule can change regularly! Monroe: (318) 325-1948 Alexandria: (318) 767-4287 Many: (318) 602-4038
That depends. Would you want to buy a repair you don’t really need? Call us to make an appointment today for our no cost checkout, our own 40 Point Inspection, to see what you really need and what we might be able to save you. Call us to make an appointment. Monroe: (318) 325-1948 Alexandria: (318) 767-4287 Many: (318) 602-4038
We do accept Cash, Check, Visa™, Mastercard™, Discover™, American Express™.
Yes, we do.
Depending on your situation and needs this is something we may offer. Please call us today to check our availability. If we are not able to come to you we will arrange a tow to one of our state of the art facilities and perform our free 40 Point Inspection and no cost checkout for you. Monroe: (318) 325-1948 Alexandria: (318) 767-4287 Many: (318) 602-4038
We completely understand that price is very important for anyone trying to operate a heavy truck in today’s competitive environment and that is why we believe that getting you back on the road fast is the way to make sure you save the most money. Our best clients are also concerned about price and they have found that by having the repair done fast and correct the first time is the best way to gain the most value due to the huge cost of downtime. Our promise is to create the most value for you by getting you on the road fast and keeping your there.
We are experts at this since we do it all the time. We sell and replace more clutches than anyone in the area. Just last year we averaged $200,000 in new clutch sales at each of our locations. With this experience comes quality and speed. With our large inventory of new Eaton clutches we can usually install your clutch in the same day. Being an Authorized Eaton distributor means that we have the quality, experience, and trust backed by one of the best OEM’s in the industry.
Making sure the flywheel is in good condition by resurfacing or “turning” it will ensure that your clutch will be able to have a longer lifespan as a result of not having to connect with an uneven flywheel. Small cuts have begun to appear in the flywheel, which, in time, will make it harder to switch gears, as the clutch will begin to slip and not grab as well. Because you will already have the clutch and flywheel accessible during this job, it is highly recommended that you have the flywheel turned no matter what condition it is in. This will save time and effort later, when you will have two finely tuned parts and will not have to repeat the job or replace another clutch because the flywheel destroyed it.
That is a great question and one that many of our clients have had. This feeling on being attracted to the low price of a pullout is only natural and some of our best clients that felt that way at first, but to them it all came down total value. After the replacing the pullout 3 times in 5 years only to save 15% on the cost of each pullout compared to the remanufactured unit from us, which will last for years to come.
Our remanufactured transmissions are completely torn down, thoroughly cleaned, all the parts are inspected for wear and future life, even remotely worn out parts are replaced with new parts, all consumables (seals, rings, etc) are automatically replaced, and it is rebuilt with the highest care by certified, experienced, trained technicians and backed by our No-Hassle warranty. After all, your blown up transmission was a good running pull out just last week before it blew up.
A new transmission or differential consists of brand new parts and castings. A remanufactured unit is disassembled, cleaned, inspected, and uses the parts that are still in great condition, including the castings, and adds new parts as needed. Then it is tested, painted, and ready to be sold with a warranty at a much better price than new.
To rebuild is to recondition by cleaning, inspecting and replacing severely worn or broken parts. Serviceable parts are reused within the manufacturer’s acceptable wear limits. The quality of rebuilt components varies widely and many come with only a short term warranty.
To remanufacture is to make as closely to new as possible. All core material – head and block castings, crankshaft, camshaft and rods – are carefully inspected, checked against original equipment measured specifications for correct dimensional tolerances and precisely machined. Replacement parts are new or requalified to meet exacting standards and tolerances. Testing is performed to manufacturer measured specifications and original production standards.
Our goal is for you to be successful and for us to be able to partner with you when we can provide value to you and help you accomplish your goals. In order for us to do this we have invested incredible amounts of money and time in automatic truck lifts, technician training, diagnostic equipment, millions of dollars in inventory, and processes that produce fast, quality repairs. Watch our video here to see our efforts to serve you. Therefore, if you have done this as well we understand your journey and we applaud you. Through our extensive parts inventory, worldwide industry hard to find parts search network, and direct relationships with many vendors that you need, we would be happy to help you with any parts needs that you may have as you service and repair your own fleet.
We do truck repair at all three locations in Monroe, La, Alexandria, La. and Many, La.
Consolidated Truck Parts & Service has 3 retail locations in Monroe, Alexandria, and Many, La. Other Joe Gear Companies are MTP Drivetrain Services in Many, La, JAT Power in Miami, Florida, and Aksa Power Generation USA in West Monroe, La.
Being Authorized Allison means that we have passed Allison’s rigorous testing process to achieve this designation. We have specialized tools and equipment in order to ensure a quality rebuild and access to the latest technical information and factory resources that only Authorized rebuilders have. We were recognized by Allison for our quality, service and our history of diagnosing, repairing, and remanufacturing transmissions.
Our technicians are extensively trained in the entire range of Allison products directly from Allison, allowing us to quickly diagnose and fix the issues you may have with your transmission. Being an Allison Authorized service facility we keep Allison Genuine Parts in stock, so in most cases your repair won’t have to wait while parts are ordered. If parts do have to be ordered, we can get them straight from the factory quickly or from our Allison Authorized service channel.
As an Allison Authorized service facility, we distribute fully Allison Genuine Parts. Allison Genuine Parts offer the precise fit and are made from only the highest quality materials that meet Allison specifications. Watch out for unauthorized dealers and rebuilders who say that they are using Allison Genuine Parts. Always ask to make sure they’re using ONLY Allison Genuine Parts on your Allison transmission.
YES ! Consolidated Truck Parts & Service technicians are fully trained and some are even Allison Guild members, the highest designation of technician from Allison. We provide outstanding technical support for all of your Allison questions or concerns. We stock a strong line of remanufactured Allison transmissions across Louisiana.
Consolidated Truck Parts & Service has a supply of used truck parts, but because of our dedication to quality and trust this is not a large part of our inventory. We do have some availability, therefore please call today for any questions. Monroe: (318) 325-1948 Shreveport: (318) 934-1660
Consolidated Truck Parts & Service is your one stop shop for heavy and medium duty truck parts, rebuilt transmission and differentials, drive shafts, engine repair, bumper to bumper truck service, electrical, A/C, PTO’s, clutch, and much, much more. Make us your first call for truck parts and service done fast and right!